Privacy Policy

Overview

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from TrustStarDebtRelief.com. Trust Star Debt Relief and our affiliates own and operate this website and any related computer or mobile applications through our various subsidiaries, collectively referred to as the Services.

This Policy states what information we collect, how it is collected, for what purposes, how it is used, who we share it with, and under what circumstances it would be released. It also explains your rights in relation to your personal information, the steps we take to secure it, and how to contact us with questions.

Material changes will be communicated by posting an updated version of this Policy on this website.

What Personal Information We Collect

The types of information we may collect from you include:

• Identifiers. Your name, address, email address, telephone number, account name, IP address, and other information you provide to us.
• Commercial Information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consumer history.
• Financial Information. Your VAT or government-issued Tax ID, or any other financial information you provide to us.
• Network Activity. Internet or other electronic network activity information, such as usage statistics, device information, browsing history, access times, and referring site.
• General Information. Audio, electronic, visual, thermal, olfactory, or similar information.
• Background Information. Professional, employment, or education information such as your job title or company name.
• Profile. Inferences drawn from any of the information we collect to create a profile reflecting your preferences, characteristics, behavior, attitudes, and aptitudes.
• Additional Information. We may request additional information depending on certain transactions or regulatory requirements, and will notify you of what is needed and how it will be used.

Sources of Personal Information

We collect information about you in several ways:

• Information You Provide. Collected directly when you register, submit an inquiry, or interact with us.
• Automatically Collected. Technical information inferred from your interactions with us, such as IP address and browsing history.
• Public Sources. Information available from public records or publicly available sources.
• Third Parties. Information received from employers, co-workers, third-party service providers, credit reporting agencies, companies that provide lists of potential purchasers, and others.
• Cumulative Information. We may combine information from all of the above sources for the purposes described in this Policy.

If you provide your personal information to us offline, this Policy applies to our collection and use of that information.

How We Use Your Information

We may use your information in the following ways:

• General Services. To provide services to you, consummate transactions, register and administer your account, respond to inquiries, and understand your preferences and needs.
• Business Purposes. To administer and improve our website, track traffic, analyze demographics, enhance features and products, and monitor browsing preferences.
• Compliance. To comply with legal requirements, protect our safety, property, and rights, and detect, prevent, and respond to security incidents or fraudulent activity.
• Anonymized Use. In a de-identified or aggregated format, which no longer constitutes personal information, for any lawful purpose.
• Marketing. To send you email alerts and newsletters about products and services we believe may be of interest to you.
• Other Lawful Purposes. For any other purpose for which you provide consent.

Who We Share Your Information With

We do not sell or release your personal information to any third party without your consent, unless required to by law or in good-faith belief that such action is necessary to comply with an official investigation. We may share your personal information with the following categories of recipients:

• Services Affiliates. Within the Trust Star Debt Relief group of business entities.
• Service Providers. External providers such as cloud hosting, CRM, and analytics platforms that assist us in providing services to you.
• Third-Party Partners. Vendors, subcontractors, or service providers required to provide services you request or to complete a transaction.
• Business Partners. Including for third-party marketing purposes, with your consent where legally required.
• Legal, Security and Safety. In response to a subpoena, court order, or official request, or to investigate, prevent, or take action regarding suspected illegal activities or fraud.

Personal Data Summary Table

We do not sell personal information. We disclosed all of the categories listed above for a business purpose in the past 12 months.

Your Rights

You may request that we discontinue the use of your personal information at any time. If you would like to know what information we have collected, have any information purged, or want us to stop using your personal information, please contact us using the Contact Us section of our website.

Please note that returning certain personal information may prevent you from accessing all or certain portions of our website. We will endeavor to communicate the extent to which your request will affect your use of the website prior to complying.

How We Communicate With You

Upon registration, our site provides users the opportunity to elect the type of communications they prefer. To opt out of receiving marketing telephone calls and email communications from us, please contact us at the details provided in the Contact Us section of our website, or follow the opt-out and unsubscribe instructions included in any marketing emails.

Please be advised that we may utilize third-party providers to assist with the processing of marketing telephone calls and emails to you.

How We Secure Your Information

We are committed to keeping your personal information safe and secure. We use appropriate technical and organizational measures to protect against the loss, misuse, and alteration of personal information. Employees with access to personal information must undergo data privacy training and are monitored to ensure adequate safeguards are in place.

Our website uses SSL encryption for all sensitive data transmitted over the internet. No information, including passwords, ever flows over the internet unencrypted.

To protect your own information, we recommend the following:

• Never send credit card information via email.
• Do not release your account information to anyone not authorized by you to transact on your behalf.
• Do not share your password. We will never ask you for your password to verify your identity.
• Use firewalls, data protection software, and antivirus software to minimize exposure risk.

Cookies

Cookies are small text files placed onto your device when you use a website. We use cookies to deliver content specific to your interests, customize your experience, and store your information so you do not have to re-enter it each time you visit. We use the following types of cookies:

• Functional Cookies. Enable enhanced functionality and personalization. If not allowed, some services may not function properly.
• Targeting Cookies. Set by our advertising partners to build a profile of your interests and show relevant ads on other sites. These do not store personal information directly.
• Strictly Necessary Cookies. Required for the website to function. These cannot be switched off and do not store personally identifiable information.
• Performance Cookies. Allow us to count visits and traffic sources to measure and improve performance. All information collected is aggregated and anonymous.

You can manage your cookie preference settings when accessing our website.

Web Beacons

We or a third-party analytics provider engaged by us may use web beacons, which are tiny graphic image files embedded in a web page or email, to collect information about your use of our website. Web beacons send back to their home server information from your browser. The information collected allows us to statistically monitor how many people are using our website and for what purposes.

Children

Our website is not directed at, marketed to, or intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, you are not permitted to register or submit any personal information to us.

If a child under the age of 18 submits personal information to our website, we delete that information as soon as we discover it and do not use it for any purpose.

Contact Us

If you believe your personal information has been improperly released to a third party, or if you have questions about how we collect, store, use, or destroy your personal information, please contact us. When doing so, please do not include your account password, credit card number, date of birth, driver's license number, or social security number in any email.

You also have the right to complain to a data protection authority about the collection and use of your personal data. For more information, contact your local data protection authority.

Trust Star Debt Relief Privacy Team
TrustStarDebtRelief.com
privacy@truststardebtrelief.com